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Training and development

Training and Development is an important organizational activity aimed at improving the performance of Individual Employees and Teams in the organizational settings.

It is popularly known as Learning and development (L&D) as well.

Training and development (T&D) cover three main activities: Training, Learning, and Development. These ideas are often considered to be synonymous. However, for T&D Professionals, they convey different meanings.

  • Training: This activity is focused upon and its effectiveness is measured basis the job that an individual currently carries out.
  • Learning: This activity focuses upon the roles that an individual may perform in the future, and his/her performance will be evaluated in these roles
  • Development: This activity focuses upon the activities that the organization may employ for the individual, or that the individual himself may participate to address the future challenges in his /her role.
The stakeholders in T & D are are being categorized basis several roles they play in the entire process.

The Planners
The sponsor of training and development is the Senior Management.
The clients
 of training and development are the Leaders of Business Groups for whom the training is conducted. The sponsors and the clients along with the T&D professionals form the Planners group.

The implementers
The Line Managers are responsible for ensuring desired participation as per the training plan and practice and application of learning by the participants post training to improve performance. 
The facilitators are T&D professionals. The Line Managers along with the T&D Professionals form the implementers group.

The Level 1 Beneficiaries
The Training Participants are the ones who actually undergo the processes and in turn improve their efficiency by practicing the learning post training. Hence the Training Participants are the Level 1 Beneficiaries.

The Level 2 Beneficiaries
The customers would experience improved products, hassle-free processes and quality service from the people.Hence the Customers would be the Level 2 Beneficiaries.

The Level 3 Beneficiaries
The financial stakeholders receive better ROI (Return on Investment) for them because of the improved business performance. Hence the Financial Stakeholders are the Level 3 Beneficiaries.

Each of these groups has its own agenda and inspirations, which sometimes conflict with the agendas and inspirations of the others. The number one reason people leave their jobs is conflict with the other stakeholders at the work place. Training the existing talent to get along well with the people around who entertain diverse points of view is one of the best guarantees of a long-term 
T& D plan.