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MTCS Blog

I am pleased to present my summarized observations about the use of Training and Development - (T &D) Function for Talent Management in Indian Companies at present and suggested inputs on strategic use of it in the years to come.

Over the last decade or so, The Banking Industry is swiftly transforming into the service industry. With private players coming into the frame, the service standards have improved to new levels. Customer expectations have grown manifold in the recent past and the list will keep growing endlessly with continuous automation in products and processes.